Privacy Policy

Mindworks Therapies Ltd Privacy Policy. 

This privacy notice provides you with details of how we collect and process your personal data through your use of our site 

By providing us with your data, you warrant to us that you are over 13 years of age.

Mindworks Therapies Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” “our” or “I” in this privacy notice). 

Contact details: 

Name: Mindworks Therapies Ltd
Address: Nottingham, UK
Phone Number: n/a
E-mail: kated4434@gmail.com

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us: kated4434@gmail.com

Privacy Statement and Data Protection

We are registered with the ICO (Information Commissioners Office) which means we need to tell you what data we are collecting from you and what we intend to do with it.

What data do I keep and why do I need it?

Name and DoB: this is basic information that helps us get to know you.

Address, email address, phone number: we use this as a way of contacting you regarding your sessions. 

Doctors details: If we were worried that you were at risk then we may need to contact your doctor, if we are able, we will discuss this with you. 

How do we collect your personal data? 

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this.  

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook-based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

Will I share your data and if I do who will I share it with and for what purpose? 

It is very unlikely we will share your data. We will not sell it on or use it for unethical reasons.

We may have to share information such as clinical notes if we are subpoenaed by court, if you or anyone you tell me about, is at harm or risk of harm I may have to pass this information on to your GP, the police or other relevant services.  You have a right to request to see, have amended or have destroyed any data I may keep about you. I will respond to any such request made within 14 days.

How will I store your data? 

The data is kept in a secure GDPR compliant website which will be password protected. We do not keep paper records of clinical notes. Your phone number will not be saved in mobile phones.

How long will I store your data for and how will I dispose of it? 

We will keep your session notes, your name and your unique code for 7 years which is the time frame my insurance company requests. We will delete/destroy this privacy consent document and your registration/contract form with your personal information on 1 month after our work finishes.

All emails from you will be deleted as soon as they are no longer needed and at least within 1 month of us finishing working together.  

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at kated4434@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at kated4434@gmail.com 

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
 

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk 

Other than clinical notes and personal information, what other types of data might we gather and why?

Personal data means any information capable of identifying an individual. It does not include anonymised data.
We may process the following categories of personal data about you:

Communication Data that includes any communication that you send to us whether that be through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain backups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to enable you to partake in our promotions to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

Third Parties: 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.